2015 – Week #8

 1st Rule of Web Design – “What do you want me to do now?”
Are You Really Learning Anything? – “If you aren’t going to find a way to apply what you are learning to your life, then you aren’t really learning.”
Driving Employee Engagement Through Standardized Work Creation – “Getting people involved early helps to expedite adoption of the new process and helps to ensure adherence.”
Companies Profit When Customers Suffer – “I know, I know…it’s only business. But, what if business were personal again?”
Pitchers and Hitters – “…the responsibility for what happens next belongs to you.”
Mass Production and Mass Media – “… the only way to be important is to be relevant, focused and specific.”


Guerrilla Public Service (99% Invisible) – “Mostly, when we see these things, we grumble on the inside, and then do nothing.”

Our Computers, Ourselves (Invisibilia) – Interesting look at wearable technology.

The Trust Engineers (RadioLab) – “Today, we meet a group of social engineers who are convinced that tiny changes in wording can make the online world a kinder, gentler place.”

Cops See it Differently , Part 1 (This American Life) – “There’s a division between people who distrust the police — even fear them — and people who see cops as a force for good.”


“There are two ways of spreading light – to be the candle or the mirror that reflects it.” – Wharton, Edith

“True humility is not thinking less of yourself; it is thinking of yourself less.” – C.S. Lewis

“You can do anything, but not everything.” – David Allen

“There are good ships and wood ships, ships that sail the sea, but the best ships are friendships, may they always be!” – Irish Proverb

“There are no office hours for champions.” -Paul Dietzel

[In honor of pitchers and catchers reporting to Spring Training this week, some baseball quotes.]

“You don’t save a pitcher for tomorrow. Tomorrow it may rain.” – Durocher, Leo

“Baseball is ninety percent mental & the other half is physical.” – Yogi Berra

“A ball player’s got to be kept hungry to become a big-leaguer. That’s why no boy from a rich family ever made the big leagues.”  – Joe DiMaggio

“It ain’t like football. You can’t make up no trick plays.” – Yogi Berra

“When a pitcher’s throwing a spitball, don’t worry and don’t complain, just hit the dry side like I do.” – Stan Musial


2015 – Week #7

 How One Stupid Tweet … – The story of Justine Sacco’s stupid tweet and the damage done.
What’s the Sign Above Your Desk – “It’s not always easy to measure what matters. Sometimes, the thing that matters doesn’t make it easy for you to measure it.”
10 Enemies of Productivity – Great list of things to avoid.
Why Don’t We Do What We Are Supposed to Do? – “It’s often easier to identify the problem than it is to have a good solution that really works.”
Going Above and Beyond is a Choice – “the reason you and I, as customers, consistently receive predictably poor customer service is because exceptional customer service is voluntary; employees don’t have to deliver it, and most don’t.”
Leaders Provide Focus – “Focus is the discipline of saying no to all but the few things that are most important.”
10 Painfully Obvious Truths – “You know how you can hear something a hundred times in a hundred different ways before it finally gets through to you?”


How Efficient is Energy Efficiency? (Freakanomics)

American Football (RadioLab) – The story of how football became america’s favorite sport.


2015 – Week #6

 How to Deal with Stress and Anxiety – 10 tips to help.
We Don’t Care Enough to Give You Constructive Feedback – “You can delight in the fact that someone cares enough to speak up, and dance with their insight and contribution.”
15 Sales Training Opportunities – “If you want to build a personal brand that stands the test of time, being good at what you do counts for than being known.”
Customer Focus Eliminates Waste – “Have you or your company ever rushed a product or service to market because YOU thought that was what the customer needed and then if failed?”
Never Stop Learning – “It will be critical to being present in your own future.”
How to Be a Google Power User – “Search engines are the backbone of everyday internet use, but are you aware of the hidden tips and tricks to improve your search?”


How Safe is Your Job? (Freakonomics) – “When will the robots replace us?”

Entanglement (Invisibilia) – Interesting podcast that includes a segment on “mirror touch synesthesia“.

The Unspoken Commitment (Manager Tools) – A cast about the professional obligation to speak up if you are going to miss a project deadline.


Under the Hoodie – Frank Caliendo does a profile piece on Bill Belichick.