2015 – Week #7

INTERESTING READS –
 How One Stupid Tweet … – The story of Justine Sacco’s stupid tweet and the damage done.
What’s the Sign Above Your Desk – “It’s not always easy to measure what matters. Sometimes, the thing that matters doesn’t make it easy for you to measure it.”
10 Enemies of Productivity – Great list of things to avoid.
Why Don’t We Do What We Are Supposed to Do? – “It’s often easier to identify the problem than it is to have a good solution that really works.”
Going Above and Beyond is a Choice – “the reason you and I, as customers, consistently receive predictably poor customer service is because exceptional customer service is voluntary; employees don’t have to deliver it, and most don’t.”
Leaders Provide Focus – “Focus is the discipline of saying no to all but the few things that are most important.”
10 Painfully Obvious Truths – “You know how you can hear something a hundred times in a hundred different ways before it finally gets through to you?”

PODCASTS

How Efficient is Energy Efficiency? (Freakanomics)

American Football (RadioLab) – The story of how football became america’s favorite sport.

QUOTATIONS –

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